Plot 25996, Kwacha Rd, Olympia Park, Lusaka
+260 211 488 275 • info@ontech.co.zm
Digitize, automate, and integrate insurance operations through a unified platform covering policy administration, claims processing, premium collection, and customer engagement. Built for Zambia with RTSA integration, mobile money, USSD collection, and full PIA/ZRA compliance. Hosted at Zamtel Infratel Tier III Data Center.
Confidence
Accuracy
Modules
Platform Modules
Policy Administration & CRM
Full lifecycle for Motor, Life, Health, Property. Client 360, billing, document generation, audit logging.
Underwriting & Premium Computation
Risk assessment, automated rules, risk-based pricing, tax/levy calculations, product config.
Claims Management
Registration, document upload, assessment, approval workflows, fraud detection, settlement.
Payment Gateway & Collections
Airtel/MTN/Zamtel mobile money, USSD *388#, Visa/Mastercard, bank debit, auto-reconciliation.
RTSA & Regulatory Compliance
Real-time vehicle lookup, AML screening, KYC verification, PIA/ZRA reporting, 7-year audit trail.
Agent & Broker Management
DSA onboarding, 5-tier commissions, performance dashboards, territory management.
Self-Service Portal & Mobile App
White-label portal (38 endpoints), Flutter app (Android/iOS), zero-touch onboarding.
AI Underwriting & Fraud Detection
ML auto-underwriting (91%), fraud detection (91.5%), predictive risk scoring, churn prediction.
Retention & Workflow Automation
30-day pre-expiry alerts, auto-renewals, 11-step workflow builder, SMS campaigns.
Reinsurance, Actuarial & Contact Center
Treaty/facultative reinsurance, rating engine, bordereaux. VoIP/SIP, IVR, omnichannel.
Cyber Security Compliance & ICTM
Cyber Security Act 2025 — ZCSA CII registration, incident reporting, cyber audit. Powered by ictm.ontech.co.zm
Omnichannel Communication
SMS, Email, WhatsApp, Facebook, LinkedIn, TikTok. Renewal reminders, claims updates, campaigns.
Why Ontech
Built for Zambia
RTSA, mobile money, USSD, PIA/ZRA — native integrations
Data Sovereignty
Tier III data center, Lusaka. DPA 2021 & Cyber Security Act 2025
AI-Powered
4 ML models for underwriting, fraud, risk & default prediction
Go Live in 4 Weeks
Modular SaaS — start with core, scale as you grow
Plot 25996, Kwacha Road, Olympia Park, Lusaka